Log-in assistance

 

Here are 4 useful tips:

1

Copying and pasting your username and password resolves most log in issues.

 

2

Logged in before? Please check the menu above to confirm you need to log in again.

  • If the link states Log-out, you are logged in, and can access any link above
  • If the link states Log-in, you will need to enter your log-in details again.

 

3

If you have more than one set of log-in details  you are providing stories for more than one person or you are a participant AND providing stories for others – to access different Point Positives you must completely log out of the system and then log back in.

 

4

Please remember to log out when you have finished. Closing your browser window will not automatically log you out of the system.

 

For additional assistance, please contact us on +44 (0)20 8017 9300 (GMT) and a member of our team will be happy to help you.

 

 
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