Log-in assistance


Here are 4 useful tips:


Logged in before? Please check the menu above to confirm you need to log in again.

  • If the link states Log-out, you are logged in, and can access any link above
  • If the link states Log-in, you will need to enter your log-in details again.


If you have more than one set of log-in details  you are providing stories for more than one person or you are a participant AND providing stories for others – to access different Point Positives you must completely log out of the system and then log back in.


Copying and pasting your username and password resolves most log in issues.


Please remember to log out when you have finished. Closing your browser window will not automatically log you out of the system.

For additional assistance, please contact us on +44 (0)20 8017 9300 (GMT) and a member of our team will be happy to help you.


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