Here are 4 useful tips:
Copying and pasting your username and password resolves most log in issues.
Logged in before? Please check the menu above to confirm you need to log in again.
If you have more than one set of log-in details – you are providing stories for more than one person or you are a participant AND providing stories for others – to access different Point Positives you must completely log out of the system and then log back in.
Please remember to log out when you have finished. Closing your browser window will not automatically log you out of the system.
For additional assistance, please contact us on +44 (0)20 8017 9300 (GMT) and a member of our team will be happy to help you.